Privacy Policy

1. General Provisions

This Privacy Policy describes how Hampona OÜ (hereinafter referred to as the “Company”, “we”, “us” or “our”) collects, uses, stores, and protects personal data provided by customers (hereinafter referred to as the “Customer” or “you”) through the Hampona online store (hereinafter referred to as the “Online Store”).

2. Data Controller

The data controller responsible for the processing of personal data is:

Hampona OÜ
Registry code: 17214946
VAT no: EE102874286
Address: Kuuseheki 66, Saue, Estonia, 76506
Phone: +372 59011556
Email: info@hampona.com

3. Personal Data Collected

When placing an order in the Online Store, we may collect the following personal data:

First and last name
Company name (optional)
Country/Region
Street address and house number
Postal code
City / Town / Village
Email address
Phone number

4. Purpose and Legal Basis of Data Processing

Personal data is processed for the following purposes:

Processing and fulfilling orders
Delivering products
Issuing and sending invoices
Communicating with the Customer regarding orders and deliveries
Complying with legal and accounting obligations

The legal basis for processing personal data is one or more of the following:

Performance of a contract
Compliance with legal obligations
Legitimate interest in providing and improving our services

5. Payment Terms

After submitting an order, the Customer can choose a suitable payment method.

Payments can be made via:

Secure bank link payments
Prepayment via bank transfer based on an invoice
Card payments via Google Pay and Apple Pay

For card and bank link payments, the Customer is redirected to a secure payment environment operated by our payment service provider (e.g. EveryPay). The Company does not have access to or store the Customer’s card details.

In case of payment by invoice, the invoice is sent to the Customer by email. The order will be shipped after the payment has been received.

6. Cookies

The Online Store uses cookies to improve the user experience. Cookies help us remember Customer preferences, analyze website usage, and ensure the proper functioning of the Online Store.

The Customer may restrict or disable cookies in their browser settings. Please note that doing so may affect the functionality of the Online Store.

7. Data Retention and Security

The Company stores personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Personal data may be retained:

For the duration of the contractual relationship
As required by accounting and legal obligations
As necessary to resolve potential claims or legal disputes

We apply appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Sharing and Third Parties

The Company may share personal data with third parties only when necessary, including:

Payment service providers
Logistics and delivery partners
Accounting and IT service providers

All third parties process personal data in accordance with GDPR and applicable data protection laws.

9. Customer Rights

The Customer has the following rights regarding their personal data:

The right to access personal data
The right to correct inaccurate personal data
The right to request the deletion of personal data
The right to restrict the processing of personal data
The right to object to the processing of personal data
The right to data portability
The right to withdraw consent at any time

To exercise these rights, the Customer may contact the Company using the contact details provided below.

10. Changes to the Privacy Policy

The Company reserves the right to amend this Privacy Policy at any time. All changes will be published on the Online Store website and will take effect upon publication.

11. Contact Information

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us at: info@hampona.com